Terms and Conditions; Privacy and Cookies

kSail is a trading name of Keith Sammons Ltd Registered in England Company Number 09912653.

kSail Events is a trading name of kSail Events Ltd Registered in England Company Number 14666451.

GENERAL

These terms and conditions of sale will form the basis of any contract between the Company and the Buyer and exclude any other terms and conditions inconsistent with them which the Buyer might seek to impose at any time. No variation of these terms and conditions is permitted unless expressly agreed in writing by a Director of the Company.

All contracts entered into by the Company will be subject to English Law and will be subject to the exclusive jurisdiction of the courts of England and Wales.

Unless otherwise stated any estimate or quotation provided by the Company will be valid for 30 days from the date of issue. Goods will be invoiced at the prices in effect at the date of despatch. The Company reserves the right to adjust the price at any time prior to delivery of the Goods to take account of increases in labour or material costs or currency fluctuations. Unless otherwise stated the quoted prices are net ex-works and are exclusive of carriage, insurance, and packaging.

Unless expressly stipulated all descriptions, drawings, illustrations or ratings, standards, statements or details of capacity or performance specifications or other descriptive matter are approximate only and do not form part of any contract. Any breaking loads provided are for guidance only and are not guaranteed. The Company reserves the right to alter product specifications without prior notice.

The Company shall not be liable for any failure to deliver the Goods arising from circumstances outside its control. These circumstances include, but are not limited to, the following: Act of God, war, riot, explosion, abnormal weather conditions, fire, flood, strikes, lockouts, Government (UK or other) actions or regulations, delay by suppliers, accidents, shortage of materials, labour or manufacturing facilities.

Should the Company be prevented from delivering in the above circumstances the Company will inform the Buyer as soon as reasonably practicable.

Delivery is effected when the Goods leave the premises of the Company. Delivery dates are advised in good faith but the Company will not be liable for any loss caused by late delivery or its failure to make Goods available for collection on the due date.

The Company may deliver by instalments in such quantities as it may reasonably decide; and no breach in respect of one or more of them shall entitle the buyer to cancel any subsequent instalments or repudiate this contract as a whole.

Please contact the Company prior to returning any item.

If the buyer has ordered the incorrect items or has changed their mind they must inform the Company in writing within seven days and return the items at the Buyers expense, in an unused and saleable condition, within 14 days. The Company will provide a refund up to the value of the original order. Refunds for return after 14 days and up to one calendar month will be made by Credit Note up to the value of the returned goods excluding any shipping costs.

If the Buyer needs to return any purchase because the Company has made an error or the item is damaged or faulty, the Company will reimburse return postage up to the value of the original postage cost, excluding any additional expedited delivery premium.

It is not possible for the Company to accept returns of goods which have been manufactured, modified or altered to the Buyers own specifications. This includes any cut ropes, rigging, etc or goods that have required attachment of customer specified fittings.

Unless registered with a central and generic billing contact, all Institutional (School/University) accounts will be suspended at the end of each academic year (August) and reinstated once returning staff/students have verified their ownership of such account.

Other Institutional accounts (Clubs/Classes etc) are only available to those who have provided satisfactory verification of their identity and association, as solely determined by the company. Any doubt as to the continuity of identity or association will result in the account being suspended until such time that satisfactory verification can be made.

Risk in the Goods passes to the Buyer when the Goods are delivered to or collected by the Buyer or its agent.

The title in the goods remains with the Company until the Buyer has paid in full for the goods.

All sums are due within 7 days of the date of delivery for credit account holders. In other cases payment will be required prior to delivery.

PROVISION OF SERVICES

Any queries should be submitted via the online contact form or in writing to kSail, c/o 56 Andover Road, Winchester, Hampshire, SO22 6AG

These terms and conditions were reviewed in June 2024. Any changes will be published on this website.

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